Pricing includes: Shipping label to me, repair, then shipping back.
 
Accidents Happen, this is for damage done to collars outside of what is covered under the Aolanis Custom Collars Warranty.
Dog fights where teeth puncture collar and cause damage to collar and or lettering/designs on collar.
Excessive itching or scratching by your dog and damage to collar from his/her nails.
 
ect.
 
 
Accidental exposure to  poisonous elements like cleaners/ bleach/ aerosol sprays may effect the integrity of the collar and your collar may not be eligible for repair and may need complete replacement. I stand behind the durability and strength of my collars and will not send them back to you if I feel dependent on my own discretion that the collar's integrity may have been compromised, so eligibility for this repair may vary.
 
DISCLAIMER: ANY ALTERATIONS TO YOUR COLLAR OUTSIDE OF THE ORIGINAL DESIGN VOID THE AOLANIS CUSTOM COLLAR WARANTY THAT COMES WITH YOUR COLLAR UPON PURCHASE AND YOU WILL HAVE TO PURCHASE THIS "ACCIDENTAL DAMAGE REPAIR".
 
 
 
 
ALL OF MY COLLARS ARE MADE WITH A 3 PLY THICK NYLON WATERIAL, NYLON IS NOT NATURALLY WATER PROOF AND WILL SOAK IT IN. THE SAME GOES FOR THE EXTERNAL VELCRO AND INTERNAL MESH OPTIONS. THIS IS NOT TO SAY THAT YOU CANNOT TAKE YOUR COLLAR AROUND WATER OR SUBMERGE IT... ALL COLLAR DESIGNS ARE PUT THROUGH A RIGOROUS TRIAL PERIOD TO ENSURE THE INTEGRITY OF THE COLLAR WILL HOLD BEFORE IT IS SHIPPED OUT. THIS INCLUDES BUT IS NOT LIMITED TO, DOCK DIVING, AGITATION WORK, EXPOSURE TO SALT WATER, CHLORINATED WATER, EXPOSURE TO SAND, MUD,EXCESSIVE HEAT AND SNOW. NO COLLAR IS INDESTRUCTIBLE... WITH THIS BEING SAID I TRY MY HARDEST TO MAKE COLLARS THAT WILL WITHSTAND YOUR EVERYDAY JOURNEYS AND SO-THEY COME WITH A LIFETIME WARRANTY, SHALL A DESIGNED COLLAR PEEL OR TEAR IT WILL BE REPLACED AT NO COST TO YOU. THIS EXCLUDES DAMAGE FROM YOUR PET SCRATCHING EXCESSIVELY AT THE COLLAR WITH ITS NAILS, DOG TEETH EXPOSURE AND DAMAGE SUSTAINED FROM SCRAPING/RUBBING AGAINST HARD SURFACES LIKE CONCRETE OR TREES. IT IS VERY EASY TO DISINGUISH WETHER THE COLLAR IS PEELING/TEARING BECAUSE OF A MAKERS DEFECT OR IT IS WITHSTANDING HARD DAMAGE. DISCLAIMER: ANY COLLARS MADE WITH A REFLECTIVE BACKGROUND LAYOUT/ LETTERING DO REQUIRE SPECIAL CARE AND ARE MORE LIKELY TO GET SCRATCHED/ DAMAGED AND ARE NOT ELIGIBLE FOR REPLACEMENT. REPLACEMENT IS DEPENDENT ON INDIVIDIAL CASES.
 
THERE IS NO RETURN OR REFUND POLICY FOR THESE COLLARS, THEY ARE ALL CUSTOM MADE WHICH MAKES THEM VERY HARD TO RESELL. PLEASE CAREFULLY LOOK OVER THE OPTIONS YOU HAVE CHOSEN AND IF YOU HAVE ANY QUESTIONS PLEASE REACH OUT FOR ADVICE. I WANT YOU TO BE HAPPY WITH THE COLLAR YOU RECIEVE.